Shipping options

At Erogoods, we make sure your order is shipped quickly, securely, and discreetly. Whether you are ordering from the Netherlands, Belgium, Germany, France, Spain, Portugal, Italy, Poland, or the Canary Islands, we work with trusted carriers to ensure your products arrive safely and on time.

 

Fast & Reliable Shipping

✓ Ordered today, shipped today
✓ Delivery within approximately 4 working days
✓ Flat shipping rate of €5.95
✓ Delivery to your home or selected pickup point (where available)
✓ Track & Trace sent immediately after dispatch
✓ 100% discreet packaging


Countries We Ship To

We currently deliver to the following countries:

  • Netherlands
  • Belgium
  • Germany
  • France
  • Spain
  • Portugal
  • Canary Islands
  • Italy
  • Poland

If your country is not listed above, please contact our customer service team and we will be happy to assist you.


Shipping Costs

We charge a flat shipping fee of €5.95 per order, regardless of the number of items you purchase.

DestinationShipping CostEstimated Delivery Time
Netherlands€5.95Up to 4 working days
Belgium€5.95Up to 4 working days
Germany€5.95Up to 4 working days
France€5.95Up to 3 working days
Spain€5.95Up to 1-2 working days
Portugal€5.95Up to 1-2 working days
Canary Islands€5.95Up to 1-3 working days*
Italy€5.95Up to 4 working days
Poland€5.95Up to 4 working days

* Delivery to the Canary Islands may occasionally take slightly longer due to customs and local processing.


Delivery Options

Depending on your country and postal code, you can choose from the following delivery options:

Home Delivery

Your order is delivered directly to your home or business address.

Pickup Point Delivery

In selected countries, you can choose delivery to a pickup point, including SEUR pickup locations in Spain and Portugal. This option allows you to collect your parcel whenever it suits you.


Our Shipping Partners

We work with trusted international carriers to ensure your order is delivered safely and on time:

  • DHL
  • DPD
  • SEUR (pickup points in selected countries)

Order Processing

Orders placed on working days are processed and shipped as quickly as possible. In most cases:

Ordered today, shipped today.

Once your parcel has been handed over to the carrier, you will automatically receive a Track & Trace email so you can monitor your shipment at every step.


Discreet Packaging

Your privacy is important to us. All orders are shipped in plain, unmarked packaging with no reference to the contents or to Erogoods on the outside of the parcel.


Track Your Order

As soon as your order is dispatched, you will receive an email containing your personal Track & Trace link. This allows you to follow your parcel from our warehouse to your delivery address or pickup point.


Parcel Forwarding Services

Erogoods is not liable for any damage, defect, or loss that occurs to orders delivered to a parcel forwarding company.

Any order addressed to a parcel forwarding service is placed entirely at your own risk. If items are reported as missing or damaged, and we reasonably believe that the parcel was delivered to a forwarding company, we reserve the right not to offer a replacement or refund.


Your Delivery Details

Please make sure that your shipping information is complete and accurate before placing your order.

We are not responsible for failed deliveries caused by incorrect customer information, including but not limited to:

  • Wrong delivery address
  • Incorrect recipient name
  • Invalid phone number
  • Incomplete postal code

If you notice an error after placing your order, please contact our customer service team immediately. If your order has not yet been processed, we will do our best to update the details.


Customs & Local Charges

For certain destinations, including the Canary Islands, customs procedures or local import charges may apply. Any such fees are the responsibility of the recipient unless stated otherwise.


Questions About Shipping?

If you have any questions regarding shipping, delivery times, or available carriers, our customer service team is always ready to help.

At Erogoods, we are committed to delivering your order quickly, discreetly, and reliably throughout Europe.

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