Find answers to the most common questions our customers ask.
Yes! All orders from EroGoods are shipped in completely discreet packaging.
There is no logo, brand name, or product description on the outside of the parcel, so your privacy is always fully protected.
We accept all major and secure payment methods, including:
iDeal|Wero
PayPal
Credit cards (Visa & Mastercard)
Bancontact
Klarna (Pay Later options)
All payments are processed through secure, encrypted connections to guarantee your safety.
Orders are processed quickly and typically shipped within 1–3 business days.
Once your parcel is on its way, you will receive a track & trace code so you can follow your delivery in real time.
Free shipping may apply to orders above a certain amount, please check our shipping policy for full details.
For hygiene and safety reasons, opened or used intimate products cannot be returned.
Unused and unopened products can be returned within 30 days, in accordance with our return policy.
If you have any doubts, our customer support team is happy to help before you place your order.
Yes! All products sold at EroGoods are made from high-quality, body-safe materials.
We recommend:
Carefully reading the instructions before use
Cleaning products properly before and after each use
Your safety and comfort are our top priority.
Absolutely! Our team is ready to provide discreet and personalized advice.
You can contact us via email, and we will help you choose the product that best matches your preferences, experience level, and desires.
Yes. We treat your personal data with the highest level of care.
Our website is secured with SSL encryption, and we never share your information with third parties, except when necessary to process and deliver your order.
Your privacy is guaranteed.